Privacy Policy

This Privacy Policy outlines how Communicare Academy collects, uses and retains the data of its website visitors. Communicare Academy has adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988. You can find a copy of these principles here.

What Personal Information we collect

Personal Information refers to data that can be used to identify an individual. An example of personal information on our website includes the name, email address and contact number of a person collected through an enquiry form.

Personal Information can be obtained in many ways, including through email, telephone, online forms, cookies, and third parties. We don’t guarantee website links or policy of authorised third parties.

How your information is used

Communicare Academy may collect your Personal Information for the primary purpose of providing our services to you, for reporting, or for marketing purposes.

Your information will not be used for marketing purposes unless you have opted into our newsletter via the “Stay Updated” form. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

Your Personal Information may be disclosed in circumstances such as:

Third parties where you consent to the use or disclosure; and
Where required or authorised by law.

How long we retain your information

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Accessing or erasing your information

You may access the Personal Information we hold about you and to update and/or correct it. If you wish to access your Personal Information, please contact us in writing. We will require identification from you before releasing this information.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.